Thank you so much for taking the time to write such a wonderful review for our hardworking team. It makes all the difference for us all to know that the dedication put into caring for our residents makes the difference for them and their families. Just to reassure you on the point of wearing badges, we absolutely agree and are in the process of getting new ones in place with the new branding and large print names. Thank you again for your kind words and helpful review. We'll be sure to pass them on.