Thank you for taking the time to leave us a review. All feedback here at Kirkley Lodge is hugely important to us and providing the best care for our residents is our priority. Feedback regarding our staff has always been very positive and we have an all team approach to ensure the wellbeing of our residents and to support their loved ones as appropriate. All our residents are offered a minimum of two baths/showers per week unless requested otherwise by the resident. Our housekeeping team have robust rotas in place to ensure Kirkley Lodge is regularly cleaned. We take this feedback very seriously and would be keen to discuss this further to ensure we can understand and implement actions accordingly. My door is always open or please do call me anytime. Thank you again for your feedback.