Thank you so much for your kind and thoughtful words. We're truly sorry for your loss and send our heartfelt condolences to you and your family.It means a great deal to us to know that your dad felt settled and cared for during his time at Banbury Heights. We're so pleased that he was able to enjoy the company of others, the activity sessions, and those special visits from the nursery and animal unit - they're moments we treasure too.Your kind recognition of the team's efforts, from personal grooming to everyday kindness, is deeply appreciated. We always aim to create a homely and respectful environment, and it's lovely to hear that these little things made a difference to you and your family.Thank you again for your recommendation - it truly means a lot.With warmest wishes,The Team at Banbury Heights Nursing Home