Thank you so much for taking the time to share such a heartfelt and detailed review of your Mum's experience at Norley Hall Care Home. We are thrilled to hear that she has felt welcomed into our community from the very start, and that the care, attention, and support she has received have made a positive impact on her well-being.Our team is dedicated to providing personalised care, and it's incredibly rewarding to know that the variety of activities, the quality of the food, and the kindness of our staff have all contributed to her happiness and comfort. We are also so grateful for your kind words about our staff-they take great pride in ensuring that every resident receives the best possible care, and your feedback means a great deal to them.It's wonderful to hear that your Mum feels so at home here, and we will continue to strive to provide her with the highest level of care and support.