Thank you for your kind words and for taking the time to share your experience. It means so much to our team to know that the care and support we provide make a real difference to both our residents and their families. We are proud to offer highly specialised care in a warm and welcoming environment, and we're pleased to hear that your brother and your family have felt supported, especially during challenging times. Your feedback is truly appreciated, and we will be sure to share it with the staff.