Thank you so much for sharing your thoughtful experience with us. We're so pleased to hear that both you and your relative have felt welcomed and supported by our team. It's an honour to provide the care and guidance needed during such a challenging time. We're grateful for your trust in us and are delighted that your relative is enjoying the comfort and care here at Austenwood. While we wish we could have been there earlier for your family, we're happy to be part of your journey now. Your kind words mean a lot to us, and we look forward to continuing to support you both.