Thank you so much for your thoughtful and detailed review.We're truly grateful for your kind words about our staff, communication, and the environment we strive to maintain at St. John's Nursing Home. It means a great deal to us to know that your early impressions have been so positive, and that you've noticed the care, teamwork, and dedication across all departments.We're especially glad to hear that the Relatives Portal has been helpful in keeping you connected, and that your loved one is settling in well. We understand how challenging these moments can be when a loved one requires admission to a care home, making it a significant transition, both emotionally and practically, however please don't forget that we're here for you every step of the way.