Thank you for taking the time to share your feedback. We are truly sorry to hear that you were not fully satisfied with your experience of Glebelands. Our team is committed to providing the best possible care, and we always welcome the opportunity to address any concerns directly.We do not appear have any record of concerns being raised during your relative's time with us, and we would have greatly appreciated the chance to discuss and resolve any issues at the time. We strive to be approachable and responsive, and the relationships we build with families are extremely important to us.As we do with all feedback, we will of course reflect on your comments to help us continue improving. If you would like to discuss your experience further, we would be very open to it. Please don't hesitate to reach out.Wishing you all the best.