Dear Jackie, Thank you for sharing such heartfelt words about your dad's time with us. It truly means a lot to us to know that he was treated with dignity, kindness, and compassion, and that you and your family felt supported during such a difficult time. Losing a loved one is never easy, but we're comforted to hear that his final days were filled with care and warmth. It's also wonderful to know that your mum feels welcome to stay connected. It's always about family here. Our thoughts are with you and your family, and we truly appreciate your kind words.