Thank you for your thoughtful review! It is great to hear that you've had a positive experience with our welcoming and caring staff, and that our clients' needs are being well understood and supported. We're also glad you appreciate the bright and inviting atmosphere of our ground-floor lounge, along with the activities and facilities provided. We value your feedback about the bedrooms, and we'll definitely take it into consideration as we continue to maintain and improve our facilities. Thanks again for sharing your experience.