Thank you so much for your kind and heartfelt words. We are truly honoured to have been able to care for your Nan during her stay. It's incredibly rewarding to know that she felt safe, valued, and well cared for. Our team is dedicated to providing the highest standard of care, and it means the world to us to hear that her experience reflected that. We will be sure to pass along your compliments to every member of the team. Your gratitude means so much to us, and we truly appreciate you taking the time to share your positive experience.