Thank you for your feedback. I am sorry that you feel your fathers stay fell short of your expectation however at Harbour Manor, we do provide fresh water daily and fresh towels are always available. While mealtimes are protected to ensure a calm environment for our residents, we do offer private dining options for all families. Our staff are trained to monitor residents' well-being and refer promptly to medical professionals when needed. If you wish to discuss further, please do not hesitate to reach out to the general manager.