Thank you for your kind words and recognition of the team at Galsworthy House Francesca, it is very much appreciated. We have all become very fond of Shirley and the ways she keeps us on our toes, so we are delighted to hear that you feel she has settled in so well and that our team are providing her with the care and support she needs. We are very lucky to have a great team here at Galsworthy House, a team who truly care from the heart about our residents and I know they will be delighted to hear your very lovely feedback.