Thank you for taking the time to leave Canterbury House a review. We are pleased you have rated our Staff as excellent and are happy with the Overall Experience. Our building is always secure to ensure everyone who enters can not only be welcomed but also checked in and verified for safety and security reasons. We apologise this has resulted in a wait time to enter the building and this is something we will look into and try to improve. We always welcome feedback so please don't hesitate to speak with me should you have any concerns at any point. Thank you again for your kind words which will be passed on to the team. We hope to see you again soon!