Hi C, thanks for taking the time to leave your review, and for your kind words about our staff at Chacombe Park Beaumont. We are sad to read that you didn't like the food, and on speaking with the home, we aren't aware any feedback has been shared prior to your review surrounding this. If you have any further detail you'd like to share, please let the General Manager know, or you can contact us on feedback@barchester.com Kind regards, Barchester's Customer Feedback Team.