Thank you so much for your kind and thoughtful review. It means a great deal to the whole team at Elmcroft to know that your mum has felt safe, clean, and well cared for over the past six years. We are especially pleased that you've noticed the patience and attentiveness our staff provide at meal and drink times supporting dignity and comfort is always our top priority.It's also lovely to hear that you've found the home to be warm, welcoming, and clean, and that you and your family have felt at ease when visiting. Your feedback about our friendly and approachable team is greatly appreciated and will be shared with all staff members  it will certainly give them a well-deserved boost. Thank you again for taking the time to share your experience. We feel privileged to be entrusted with your mums care and will continue to do our best to ensure she remains safe, comfortable, and supported.