Thank you so much for your incredibly kind and thoughtful feedback. We're truly honoured that you chose Hillside for your next-of-kin's care, especially after such a difficult previous experience. Knowing that you feel confident and happy with the care and environment we provide means the world to us. Our team takes great pride in creating a warm, respectful, and uplifting home where residents feel valued, comfortable, and empowered to make their own choices. It's wonderful to hear that the little details-from cleanliness to food to the atmosphere-have made a positive difference. Thank you again for your trust and support. It's a privilege to care for your loved one.