Thank you so much for taking the time to share such wonderful feedback with us. We're all so sorry for your loss and are all thinking of your family at this difficult time. Mum was very special to us all and will be missed dearly. We've made so many lovely memories with her and your family over the years and we're so grateful that you all became such a big part of our community. We're so happy to hear that we could make life easier for you all - it's so important to our team to care not only for our residents but their families too so your kind words about their efforts mean the world to us. Thank you again for your lovely review, Penny, we wish you and your family all the best!