Thank you for taking the time to share your thoughts on Holbeach Meadows. We're delighted to hear that you found our Front of House team warm and welcoming, and that you found our home clean and bright. It's also wonderful to know that our dedicated care team made a positive impression, we're so glad you found them approachable and supportive. We're truly sorry to hear about your mum's distress regarding her dog, Ruby. Please rest assured that we'll do everything we can to comfort and support her during this difficult time. If there's anything else you need or any way we can assist further, please don't hesitate to reach out.