Thank you so much for your kind words and for taking the time to share your experience. We're sorry to hear about your brother-in-law's fall, but we're very glad our team at Oakmoor Lodge could act quickly and supportively during such a worrying time. It means a great deal to know you felt well-informed, included in the care planning, and reassured by the professionalism of our staff. Creating a safe and comfortable environment for every resident is at the heart of what we do, and we're grateful for your trust in us. We'll be sure to pass your thanks on to the whole team.