Thank you so much for your kind words and thoughtful feedback. We're truly grateful for your support and are so pleased to hear that you found our team welcoming and friendly. It's lovely to know that you feel comfortable asking questions and that the advice and support offered have been helpful. Our new manager is delighted to be recognised for being both approachable and efficient. Meeting the needs of our residents and their friends is at the heart of what we do, and your appreciation means a great deal to us all. Thank you again!