Thank you so much for your kind and encouraging words.We are delighted to hear that your first visit left such a positive impression and that you feel assured your father is receiving the best care here. Our team works hard to combine professionalism with genuine warmth, and it's wonderful to know that this is reflected in your experience.We're also pleased that the care app helps you stay connected and informed on days you can't visit - communication and transparency are very important to us.Your recommendation means a great deal to everyone here at Ghyll Royd.With warmest thanks and best wishes,Nichola and all the team at Ghyll Royd