Thank you for taking the time to share your feedback about your mum's care at Lakeside Watermead Care Home. We're thrilled to hear that you were generally pleased with the care provided by our staff, as their dedication and compassion are at the heart of what we do.We genuinely appreciate your insights regarding the opportunities for residents who may not be able to access the main lounge as frequently. Creating an engaging environment for all residents is a priority for us, and we constantly work on ways to enhance their experience.We are also grateful for your observations on the room layout and staff movement with equipment. This feedback is invaluable as we strive to improve our facilities for our residents and staff.It's wonderful to hear that you've noticed ongoing improvements. We are committed to ensuring Lakeside Watermead Care Home is a place where all residents feel stimulated and cared for. Thank you for your recommendation; it means a lot to us.