Thank you for your thoughtful review. We're so pleased to hear that your sister is settling in well and that the activities and one-to-one support have made a positive impact - it really means a lot to the team. We completely understand your concerns about previous changes in staff and management. We're happy to share that Manton Heights now has a strong and stable leadership team in place, committed to providing consistent, high-quality care. Thank you again for your kind words and trust in us during these early days.