Thank you so much for your kind words and thoughtful feedback. We’re truly grateful that you’ve taken the time to share your experience of Darlington Court.<br> <br>We’re delighted to hear that our team has made a positive impression and that your mother-in-law feels supported and involved in daily life here. Creating a warm, engaging, and caring environment for all residents is at the heart of what we do, and we’re glad that’s been reflected in your experience.<br> <br>We also appreciate you raising the concerns regarding call bell response times and meal temperatures. We take feedback like this seriously and are continuously working to improve. In response to these points, we’ve been reviewing our internal processes to enhance the dining experience and reduce response times, ensuring residents receive timely and high-quality support throughout the day.<br> <br>Your feedback plays an important role in helping us to continue delivering a high standard of care, and we’re always open to suggestions that help us do even better.<br> <br>Thank you again for your support and for choosing Darlington Court.