Dear KateThank you so much for your lovely review and for taking the time to share your experience with us. We're truly grateful that you and your family felt confident in choosing West Oak for your dad's care.At West Oak, we strive every day to provide the very best care and support for our residents and their families, and it means so much to know that this was felt during your dad's time with us. Although we deeply wish he had been able to spend more time here, we are honoured to have had the chance to care for such a wonderful man. He truly touched the hearts of many in our team, and he is greatly missed by us all.Your kind words mean a great deal to everyone here. Please know that you are always welcome to visit us whenever you wish-you'll always be part of the West Oak family.With warmest regards,Simona