Thank you for your lovely feedback, it really means a lot to our team. We're so glad to hear your dad is settling in well and that you've felt supported along the way. Moving into a new home is a big step, and it's lovely to know the team has helped make that transition a little easier for both him and your family. We really appreciate you mentioning the effort the team makes to connect with your dad on a personal level - it's so important to us and it's been a privilege to care for and get to know him. Thank you again, we'll make sure everyone hears your kind words!