Thank you so much for your kind and thoughtful message. It means the world to all of us here at Elstree View, especially the team in The Orchids, to know that your mum feels happy, safe, and cared for. We feel truly privileged to be part of her journey and to provide the support she needs. Seeing her content and knowing that she trusts us is the greatest reward we could ask for. Our team strives to make each day as comfortable and joyful as possible for our residents, and it's incredibly encouraging to hear that those efforts are felt and appreciated.