Thank you so much for taking the time to share your experience. We're truly sorry to hear that your parents didnt feel able to mix much during their stay, and we understand how important that social connection can be  especially during recovery. We also take on board your comments regarding the inconsistency in support with exercises and physiotherapy. Your feedback is invaluable and will be shared with our team to help us improve in this area.We're  grateful for your kind words about our staff, particularly the team members in the bistro and the office. It means a great deal to know that their compassion and support made such a difference to you and your family. Well be sure to pass along your heartfelt thank they will be touched to know how much their care meant to you.Wishing your mother a continued recovery at home .