Thank you for taking the time to share your positive feedback about our care home. We're delighted to hear that you find our staff respectful and patient, and that any concerns are promptly addressed. Your suggestions are invaluable as we continually strive to enhance our services.We're pleased to inform you that we have plans to refurbish our facilities to include a downstairs wet room with hairdressing services in mind. This new space will provide a more comfortable and convenient environment for both clients and our hairdresser, eliminating the need to use the toilets.We appreciate your thoughtful feedback and are committed to continually improving our facilities to better serve our residents and visitors. Please feel free to share any further suggestions or concerns with us.