Thank you so much for your heartfelt review. Your kind words truly mean the world to our team on Loweswater. It was a privilege to care for your dear friend, and we're so glad to know that she felt safe, supported, and valued during her time with us. Knowing that we brought comfort to both her and those close to her is the greatest reward. We'll be sure to share your lovely message with the team - it will mean so much to them.