Thank you for your lovely review of Richard House. It's heartening to hear that your family member has experienced improvement while living with us, that truly means a lot. We also appreciate your kind words about our dedicated care team. Supporting our residents to live full, happy lives-with nutritious meals and hydration is central to everything we do, so it's great to hear that this is being delivered to a high standard.We're so pleased the recent animal visit brought joy to so many. Thank you once again for taking the time to share your experience, we will be sure to pass on your kind words to our team. If there's anything more we can do to support you or your loved one, please don't hesitate to contact us.