We're sorry to hear that you feel this way about your father's care, despite the continued efforts of our team to support both him and yourself. While we are unable to discuss personal details publicly, we must clarify that several points raised in your review are inaccurate. These matters have been discussed with you directly on multiple occasions. As you are aware, we are required to follow legal and regulatory procedures, and the home is working in close partnership with health and social care professionals to ensure the best possible outcome for everyone involved. We understand your frustrations and remain committed to supporting both you and your father throughout this process.