Thank you for taking the time to share your feedback regarding Kingsleigh. We truly appreciate your positive comments regarding the cleanliness of the home, the efforts of our staff, and the variety of activities and social spaces available for residents. It’s wonderful to know that you feel welcome as a visitor, and we strive to create an environment where everyone feels at home.
We also appreciate your constructive feedback regarding the availability of staff on weekends. We understand that this can be a concern, and we are always actively working to ensure that we have the correct balance of staff during the weekend. Your input is invaluable, and we will continue to improve this aspect of our service to better support both residents and visitors.
If you ever have any further concerns, we politely encourage you to reach out to the Home Manager directly who would be more than happy to listen to and address these efficiently and effectively.
Thank you again for bringing this to our attention. We are committed to providing the best care and experience possible and will continue to make improvements where needed.