Thank you so much for your kind words and thoughtful feedback. On behalf of the management team, we're truly grateful to hear that your mum is happy and well cared for. It means a great deal to us to know that our staff are making a positive impact and that the range of activities we offer is being enjoyed. We're especially pleased that the changes we've implemented have helped create a more welcoming and inclusive environment for both residents and their families. Your support and appreciation are deeply valued-thank you again for sharing.