Thank you for your thoughtful review and kind words about our team, the environment, and the care your mum received. We're pleased to hear you would recommend our home.We appreciate your feedback regarding your mum's room and in-room engagement for those who are bed bound - this is something we are continuously working to improve. Regarding the funeral, please accept our sincere condolences for your loss. While we would always like to attend to pay our respects, our priority must be ensuring the home remains safely staffed and residents continue to receive the care they need. Where possible, we do aim to show our respects in other ways.Thank you again for taking the time to share your experience.