Thank you so much for taking the time to share your experience during such a personal and emotional time. We're truly sorry for your loss, and we're grateful that you entrusted us with your mother's care.It means a great deal to hear that you found comfort and reassurance in the kindness and attentiveness of our team. We're especially touched by your comments about our manager and weekday receptionist-your recognition will be passed on to them, and I know it will mean a lot.