Thank you so much for your kind and heartfelt words. We understand just how difficult this transition can be and we're truly grateful you took the time to share your experience, especially during such an emotional moment for your family. It's reassuring to know that you felt welcomed and supported from the moment you arrived. We want every family to feel cared for, just as much as the loved ones they're entrusting to us. Knowing that the home felt right for your mam, and that you felt treated with dignity and empathy, means a great deal to all of us here.