Thank you so much for your kind and heartfelt feedback. We are truly touched to hear that your mum received the level of care and attention she deserved during her time with us at Princess Christian.It means a great deal to our team to know their efforts made a positive difference, especially in supporting someone with advanced Lewy Body Dementia and complex needs. We always strive to provide person-centred care that respects each resident's individuality, and your words affirm the importance of that approach.Your praise is deeply appreciated and will be shared with the entire team, it will mean so much to them.