Thank you for your feedback. We are very pleased to hear that your mum is feeling safe and the care she receives is excellent- that's always our top priority. We also appreciate your rating regarding the room, and we're continuously looking for ways to improve our facilities. If you have any specific suggestions, we would love to hear them. We would like to let you know that you are very welcome to bring personal items for your mom's room. Familiar belongings can make their space feel even more comfortable and homely.Thank you again for taking the time to share your experience.