Thank you so much for taking the time to share your thoughts and experiences regarding the care we provided to your loved one. We truly appreciate your kind words and your trust in us during such a significant time for your family.We understand that the complexity of his care presented unique challenges, and we want to express our gratitude for your patience and for working collaboratively with our team. Please know that we always strive to act in the best interests of our residents, and we did our utmost to ensure his comfort and well-being.It was an honour to care for him, and we are grateful for the opportunity to support your family. Thank you again for your understanding and for listening to our recommendations throughout his stay.