Thank you so much for your kind words. We're so glad to hear that you and your dad felt welcomed and supported right from the start. It's a real privilege to be trusted with his care, and knowing that you feel comforted and reassured means everything to our team. They put so much heart into what they do, so your appreciation will mean the world to them. We'll make sure your message is shared with everyone here - it will put smiles on a lot of faces!