Thank you for this review and trusting us to care for your mum the way she deserves. She is a lovely lady and we are so lucky to be able to help her in her time of need. I know your mum means everything to you and this is why this review speaks volumes. We often get the "extended family" comment and this is because we have such great staff tenure and retention that it is the same people, day in, day out that get to build and harness those relationships. So many of our staff truly love their job! This inevitably has a positive impact on the care we can provide at Well Springs. Thank you for your review. I will share it with the team.