Thank you for sharing your feedback regarding Kenilworth Grange. Your positive feedback regarding the quality of care provided to your husband is greatly appreciated.

We truly value your input regarding the consistency of carers, and we understand how beneficial it could be for the residents to become more familiar with the individuals providing their care. We will certainly take this into consideration as we continue to ensure that the best possible care is provided.

It’s also wonderful to hear that you find our staff to be pleasant overall, and we will continue to prioritise maintaining a positive and caring environment for all residents.

If you ever have any concerns in the future, we politely encourage you to reach out to the Home Manager directly who will be happy to listen to and address your concerns promptly.

Thank you again for your thoughtful comments!