Thank you so much for your thoughtful review and for sharing your father's experience at Haviland House. It's wonderful to hear that he felt so comfortable, supported and connected during his 2.5 years with us. Helping residents build friendships, enjoy meaningful activities and feel truly at home is at the heart of everything we do. We're also pleased that the regular updates and approachable communication from our team gave you peace of mind, especially during such a significant transition. Your kind words about our care staff, activities, security and management team mean a great deal, and we will make sure they are shared with everyone involved. Thank you again for your trust and support-it has been an honour and a privilege to care for your dad.