Thank you so much for your thoughtful and kind words. We are truly grateful that you've taken the time to share your experience. It means a great deal to us to know that our efforts to create a warm, welcoming, and supportive environment are felt by both our residents and their visitors. Ensuring your neighbour feels safe, happy, and well cared for is our top priority, and your feedback reassures us that we are achieving that goal. We really value your continued visits and the positive relationship you have with our team and residents.