Thank you for taking the time to post this review of your experience with our Care Team and Care Home at Kent House in Okehampton, Devon. It's really nice to read that your friend is well cared for and usually appears happy , clean / tidy and well looked after. Looking at the scores in each section I note a few 3 stars (we like 5 and certainly would never want less than 4) so - your concerns with cleanliness, facilities, activities and food - please do speak to our Care Home Manager about those so that we can address them. If it helps I read the minutes of the most recent residents meeting just a few weeks ago and all feedback reference food and activities was very good. There was a mention about bins not being emptied in residents rooms every day - and this has been addressed. Thank you again for this feedback and, as I say, please do let us know if you have any concerns, we can't help if we don't know:) Kindest regards.