Thank you for your thoughtful feedback regarding Britten Court. We're very glad to hear that you are overall pleased with the care your mum is receiving, and we truly appreciate your kind words. We recognise how vital it is for residents to have regular opportunities for mobility, stimulation, and engagement-even if they're not able to participate directly in activities. We agree that every resident deserves consistent, attentive care and our team is committed to ensuring all residents feel supported and engaged in the home. Please do not hesitate to reach out to the Home Manager directly if you would like to discuss this or any other concerns further-we are always here to listen and improve.