Thank you for sharing your feedback about Kenilworth Grange. We are pleased to hear you are overall satisfied with the support we are providing to your friend.In regard to your requests, we are always happy to adjust care plans of residents in order to suit their personal needs. We politely encourage you to reach out directly to the Home Manager to discuss any requests, or concerns that you may have in regard to your friend's care.Once again, thank you for taking the time to share your experience. Your feedback is invaluable to us.