Thank you so much for your kind and thoughtful words. It is an absolute privilege to care for your mum over the past four years, and we are so pleased to hear that our support made a positive difference to both her and your family. Our team always aims to go beyond the basics, offering genuine compassion and care, so your recognition of that truly means a lot to us. We are also so pleased we could support your father during his visits and help create meaningful moments for your family. If there is anything else we can assist you with, please don't hesitate to get in touch.